Privacy Policy

Durability

Last updated: February 2025

This Privacy Policy explains how Durability ("we", "our", or "the app") collects, uses, and protects your information when you use our mobile application and related services.

1. Information we collect

  • Account information: When you register, we collect your email address and any name or profile details you provide.
  • Product data: Information you enter about products (brand, model, category, price, purchase date, optional photos, receipts, repairs, and ratings).
  • Usage data: We may collect anonymous or aggregated data about how the app is used to improve our services.
  • Device and identifiers: We may use device identifiers and push notification tokens to deliver notifications you have agreed to.

2. How we use your information

We use the information to:

  • Provide and maintain the app (e.g. storing your products, calculating statistics).
  • Authenticate you and manage your account.
  • Compute aggregated, anonymised statistics (e.g. average durability by brand/model) that may be shown to other users without identifying you.
  • Send you notifications you have opted into (e.g. reminders).
  • Respond to support requests and comply with applicable law.

3. Legal basis (EEA/UK)

Where applicable, we process your data on the basis of: (a) your consent, (b) performance of a contract with you, (c) our legitimate interests in providing and improving the app, or (d) legal obligation.

4. Data sharing and storage

We use third-party services to operate the app (e.g. hosting, database, authentication, file storage). These providers process data on our behalf and are bound by confidentiality and data protection commitments. We do not sell your personal data. We may disclose data if required by law or to protect our rights and safety.

5. Data retention

We retain your account and product data for as long as your account is active. You may request deletion of your account and associated data; we will delete or anonymise it in line with our retention policy and legal obligations.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your data, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

8. International transfers

Your data may be processed in countries outside your residence. We ensure suitable safeguards (e.g. standard contractual clauses) where required by law.

9. Children

Our services are not directed at children under 16. We do not knowingly collect data from children; if you believe we have, please contact us so we can delete it.

10. Changes

We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy where permitted by law.

11. Contact

For privacy-related questions or requests, contact us at: privacy@durability.app (or the contact address published in the app).