Privacy options
Durability – Your choices about your data
You can exercise your privacy rights in the following ways.
In the app
- Access your data — All the data we hold about you (products, repairs, ratings) is visible in the app under your account.
- Correct your data — Edit or delete individual products, repairs, and ratings at any time from the app.
- Delete your account — Use the account or settings section in the app to delete your account. This will remove your account and associated data in line with our Privacy Policy and retention practices.
By email
For requests we cannot handle in the app (e.g. data export, portability, or confirmation of deletion), contact us at:
You can request:
- Access — A copy of the personal data we hold about you.
- Portability — Your data in a machine-readable format where technically feasible.
- Rectification — Correction of inaccurate data.
- Erasure — Deletion of your data, subject to legal and retention requirements.
- Objection or restriction — To object to certain processing or to request restriction, where applicable by law.
- Withdraw consent — Where we rely on consent, you can withdraw it at any time.
We will respond within the time required by applicable law (e.g. one month under GDPR).
Complaints
If you are in the EEA or UK, you have the right to lodge a complaint with a supervisory authority in your country.
More information
Full details on how we collect, use, and protect your data are in our Privacy Policy. For cookies and similar technologies, see our Cookie Policy.